In a significant move towards digitalization and convenience, the Delhi Metro Rail Corporation (DMRC) has recently launched a WhatsApp-based metro ticketing system, which is set to revolutionize the way commuters access metro services in the National Capital Region (NCR). This new system, available in both English and Hindi, aims to provide a hassle-free and user-friendly experience for metro travelers.
Metro Ticket Booking Through Whatsapp
The WhatsApp-based metro ticketing system covers all 12 metro lines and a staggering 288 metro stations across the sprawling Delhi-NCR region, encompassing the Gurugram Rapid Metro as well. This expansion brings unparalleled convenience to the lives of countless daily commuters who rely on the metro system to navigate the bustling metropolis.
Metro Rides Through Whatsapp in India
To avail of this innovative service, passengers can simply follow a straightforward process. Firstly, they need to initiate the booking process by sending a message with the word “Hi” to the designated WhatsApp number, +91 9650855800. Alternatively, commuters can also utilize a QR code provided at any metro station to begin their ticket purchase.
Metro Rides Through Whatsapp in India
Once connected, passengers can select their preferred language for the transaction. This bilingual feature caters to both English and Hindi speakers, ensuring accessibility for a wide range of metro users. After choosing their language, travelers are prompted to tap the “Buy Ticket” button, initiating the ticket selection process.
Next, passengers are required to specify their source and destination stations, ensuring the accurate calculation of the fare. Users can also select the number of tickets they need, catering to both individual travelers and groups. This flexibility in ticket booking is a welcome addition for commuters with varying needs.
After completing the ticket selection, passengers are presented with an opportunity to review their journey details before proceeding to the payment step. This ensures that all information is accurate, minimizing any potential errors. Once satisfied with the journey details, commuters can proceed to make the payment.
The payment process is streamlined and convenient, with passengers receiving a payment link to finalize the transaction. This link can be easily accessed and completed through various payment methods, making it accessible to a wide range of users.
Upon successful payment, passengers receive a QR-based ticket directly on WhatsApp. This digital ticket is not only eco-friendly but also serves as a convenient and paperless solution for metro travel. Passengers can conveniently access their ticket from their smartphones and present it for verification at the metro station gates.
One of the standout features of this WhatsApp-based metro ticket is its flexibility and convenience. The ticket is valid for the entire day, providing commuters with the freedom to travel at their convenience. Additionally, passengers are granted a 65-minute window to cross the ticket window lane at the metro station, allowing for seamless entry and exit.
Overall, the introduction of the WhatsApp-based metro ticketing system by the Delhi Metro Rail Corporation is a commendable step towards enhancing the metro travel experience in the Delhi-NCR region. It offers convenience, accessibility, and efficiency, all while contributing to the broader goals of digitalization and sustainability. As commuters embrace this user-friendly system, it is expected to alleviate the ticketing process’s complexities and make metro travel an even more attractive option for daily commuters and visitors alike.
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